1. Due to the X2VGA has ceased to produce and is already out of stock, the new X2VGA+ will substitute for it while dispatching orders at present.
2. The X2VGA+ will not bundle with any accessory such as the video selector and audio cable since the VGA and audio switch is already built in.
3. The prices of X2VGA+ for international customers are as follows:
Sale price: US$ 64.95 Per Piece
Handling and Shipping fees: US$ 13 (flat rate per shipment)
4. We accept Visa, MasterCard, Discover, Amex, JCB, Carte Blanche, Diners Club, online checks and PayPal for US dollar transaction. Our payment service provider PaySystems and 2Checkout enable multi-currency, non-signature online credit card transactions. In addition, is the most popular method to send payments online now. Your payment process will be secure because of their highest level encryption and meanwhile no third party (including us) has access to your credit card number.
5. Microsoft disables the high-definition video output on the PAL version Xbox(only sold in Europe, Australia, NZ, Hong Kong etc.), so it cannot work normally with the X2VGA+. However, the Xbox consoles sold in North America, Japan, etc. which belong to the NTSC version, will work fine with X2VGA+. Please take note of this in advance. We will not accept exchange or refund for this cause.
6. The parcel will be shipped to you as soon as we confirm your payment. Normally, the processing time is within 2 working days.
7. The Shipping time varies with your location. The estimated shipping time for a Registered Air Mail parcel or Express Mail Service(EMS) (both require a signature on delivery) from Far East is as follows. Sometimes you have to add the time for a Customs examination in your country.
Registered Airmail
Hong Kong & Macao: 3 days
Asia: 3-7 days
Oceania, North America: 5-15 days
Europe, Central & South America: 5-15 days
Africa: 8-15 days
EMS Express (Traceable)
Hong Kong, Macao: 1-2 days
Asia,Oceania: 2-6 days
Europe, North America: 3-5 days
Central & South America, Africa: 4-8 days
8. We provide 1 year warranty for X2VGA+. Also, items directly purchased via x2vga.com within 3 months and in their original condition can be returned for exchange. You only need to pay the fees of a Registered Air Mail parcel for sending it back to us. The warranty for the X2VGA+ applies to the original purchaser only and when the X2VGA+ is under the condition of normal use and service. Failure to follow the instructions in the X2VGA+ manual may result in delays, additional charges, or may void your warranty.
9. You may download the user's manual here.
10.If any question, please contact with us at . For technical supports, please send an email to . Please be sure to specify your original order number of six numbers in your email subject (ex. SN214066. If you are not sure of your order number, please refer to the title in every notification you received from neoya.com). Also, for prompt response, please briefly indicate your problem by some key words in the subject of your email. Thank you! |
